※Refund rules:
(一)Refund location:
Taichung Gancheng Station、HSR Taichung Station、Puli transfer Station、Sun Moon Lake Station、Cingjing Travel Agency
(二)Refund method:
Each refund will be deducted by NT$10 handling fee. Round-trip tickets including departure ticket and return ticket are regarded as two. Overdue tickets refund can't be accepted.
Please follow the steps below:Login to "Nantou Holiday" website→「member center」→「My orders」→「Refund request」.
After receiving the refund request, Cingjing Travel Agency will calculate the refundable amount according to the refund rules.
* If you have any questions, please contact us by phone or email.
Customer Service(Qingjing Travel Agency): +886-49-2983589(From Monday to Friday 8AM~12AM、13:30PM~17:30PM)
Email:ntbus.co@msa.hinet.net